Terms and Conditions

Last Updated: February 7, 2025

These Terms and Conditions (“Terms”) govern the access to and use of the websites, applications, platforms, software solutions, messaging programs, and professional services (collectively, the “Services”) provided by Moon-Codes (“Company,” “we,” “our,” or “us”).

By accessing or using any of our Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

1. Scope of Services

Moon-Codes provides custom software development, cloud platforms, CRM solutions, messaging integrations (including SMS and WhatsApp), technical support systems, dashboards, APIs, and related professional and consulting services for institutional and business clients.

Some Services are developed, hosted, or operated on behalf of our clients and may be subject to additional client-specific agreements.

2. Authorized Use

The Services are intended solely for lawful, authorized, and professional use. Users agree not to:

• Use the Services for illegal, abusive, or fraudulent purposes

• Interfere with system security or service availability

• Attempt unauthorized access to systems or data

• Use the Services for unsolicited messaging or spam

3. Messaging Programs and Communications

Certain Services include messaging programs that send transactional or informational messages via SMS, WhatsApp, or similar channels.

By providing a mobile number and opting in, end users consent to receive messages related to:

• Customer support and service tickets

• System alerts and notifications

• Account or service updates

Message frequency varies based on user interaction. Message and data rates may apply. Consent is not a condition of purchase.

4. Opt-Out and Help

End users may opt out of messaging programs at any time by replying STOP to any message. For assistance, reply HELP or contact This email address is being protected from spambots. You need JavaScript enabled to view it..

5. Data Protection and Privacy

Moon-Codes respects data privacy and confidentiality. We do not sell or rent personal data. Information collected through our Services is used solely to deliver contracted services and comply with legal and regulatory obligations.

Data handling may also be governed by client agreements and applicable data protection laws.

6. Service Availability

Services are provided on an “as-is” and “as-available” basis. While we strive for high availability, we do not guarantee uninterrupted service and are not responsible for outages caused by third-party providers, carriers, or force majeure events.

7. Intellectual Property

All intellectual property related to the Services, including software, code, designs, documentation, and branding, is owned by Moon-Codes or its licensors, unless otherwise stated in a written agreement.

8. Client Responsibilities

Clients and authorized users are responsible for:

• Maintaining the confidentiality of credentials

• Ensuring lawful use of the Services

• Obtaining proper consent from end users when using messaging or communication features

9. Modifications

Moon-Codes reserves the right to update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction where Moon-Codes operates, unless otherwise agreed in writing.

11. Contact Information

For questions regarding these Terms or our Services, please contact:
This email address is being protected from spambots. You need JavaScript enabled to view it.